Política de envío
We’re delighted to offer shipping throughout the European market. Here’s what you need to know about our shipping process:
1. Shipping Costs and Delivery Times
-
Shipping Costs: Shipping rates are calculated based on the destination and size of your order. You can view the shipping costs at checkout before finalizing your purchase.
-
Delivery Times: Orders are typically processed within 1-3 business days. Delivery times vary depending on the destination and chosen shipping method. Standard shipping usually takes between 5-7 business days.
2. Order Processing
- Processing Time: We strive to process and ship all orders promptly. Please note that during peak times or sales events, processing times may be slightly longer.
- Shipping Confirmation: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.
3. Delivery Issues
- Lost or Damaged Items: We take great care to ensure that your order arrives safely. If your order arrives damaged or is lost in transit, please contact us immediately at the contact form. We will work with you and the shipping carrier to resolve the issue. Please note that we use tracked shipping for all orders to help ensure successful delivery.
4. Shipping Address
- Please ensure that the shipping address provided is accurate. We cannot be held responsible for any issues that arise from incorrect or incomplete addresses.